TopUp contracts and packages
What is a TopUp contract?
Before we explain what a TopUp contract is, it's important to highlight two other terms:
- Contract - This is an agreement between a subscriber and a service provider also referred to as a "post paid" contract. The subscriber agrees to pay a fixed amount for a particular service which generally includes calls, data, SMS's etc. The contract usually runs over a 24 month period and monthly payments are made by direct debit.
- Pay As You Go - This is a form of pre-paid arrangement and does not include a contractual agreement, monthly instalments, inclusive minutes, data etc. Subscribers purchase airtime on a pre-paid basis and must "load" this onto their cellular phones/modems before using it.
Now for the TopUp contract. This is a hybrid of the contract and pay as you go systems described above. It offers the convenience of paying by direct debit, the benefits of discounted rates (by signing a 24 month contract) and most importantly, it offers subscribers the ability to control their expenditure. Because customers sign a contract for a fixed monthly payment, the direct debit costs will not exceed this pre-determined limit. Once the items included in the contract are used up, the subscriber can TopUp, as if he was on the pay as you go system.
Which networks offer TopUp?
MTN offers the greatest number of TopUp contracts since every MTN deal is also available as a TopUp option.
Vodacom and Cell C also offer a number of TopUp contracts. Cell C's TopUp contracts are known as ControlChat.
Which network would you like to see tariff plans for?