TopUp contracts and packages

What is a TopUp contract?

Before we explain what a TopUp contract is, it's important to highlight two other terms:

Contract - This is an agreement between a subscriber and a service provider also referred to as a "post paid" contract. The subscriber agrees to pay a fixed amount for a particular service which generally includes calls, data, SMS's etc. The contract usually runs over a 24 month period and monthly payments are made by direct debit.
Pay As You Go - This is a form of pre-paid arrangement and does not include a contractual agreement, monthly instalments, inclusive minutes, data etc. Subscribers purchase airtime on a pre-paid basis and must "load" this onto their cellular phones/modems before using it.

Now for the TopUp contract. This is a hybrid of the contract and pay as you go systems described above. It offers the convenience of paying by direct debit, the benefits of discounted rates (by signing a 24 month contract) and most importantly, it offers subscribers the ability to control their expenditure. Because customers sign a contract for a fixed monthly payment, the direct debit costs will not exceed this pre-determined limit. Once the items included in the contract are used up, the subscriber can TopUp, as if he was on the pay as you go system.